Frequently Asked Questions

• Q: Does Hyper SDK work in child iframes?
• A: Yes, you can set highlightIframes to true. For more details please refer to API Doc.

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• Q: Why does the SDK throw the error: “lack of privilege”?
• A: To be able to use Hyper SDK, you must have the Use Hyper SDK privilege. Where to find the settings to control privileges:
  • Install and open Strategy Workstation
  • Connect and Select your environment -> Right Menu
  • Select the Security Roles
  • Make sure Use Hyper SDK is enabled for the corresponding security role

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• Q: Why Copy function is not working on Safari and Firefox?
• A: Safari and Firefox currently don’t provide the apis to capture card images, we will update once the browsers add support.